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The M by Radius

1 property researched across Augusta, GA (1)

71

avg score · C

Reputation summary
Management receives mixed reviews. Some residents praise the current property manager, Risa Punch, and her team for making noticeable improvements in organization, cleanliness, and resident care. However, other reviews criticize management for being unresponsive during emergencies, poor communication regarding issues like package deliveries, and general unhelpfulness from specific staff members like Ahmad.
Most common complaints
  • Sloppy work. Put on new thermostat that didn’t fit over the spot the last one was, and just left it looking sloppy. Spac
    ×1
  • Apartment complex employs predatory parking services that harass guests with exploitative practices. Fines over $100 giv
    ×1
  • YOU SHOULD HAVE A 24-HOUR CONCIERGE IF YOU’RE RUNNING AN APARTMENT COMPLEX! The fact that there is NO ONE available or r
    ×1
  • Elevators are always down. Trash chute is always out of service. I was moving out and they said they do not have keys to
    ×1
  • visiting vehicles are more likely to get broken into than not
    ×1
  • -weed smell 24/7 in my unit and hallways in a “non-smoking” building -my guests’ cars being broken into -homeless people
    ×1
  • Parking garage constantly has issues- whether it be break-ins (10 that I personally counted in person just over the week
    ×1
Most common positives
  • Fast and friendly response in completing maintenance item. Entire staff at Radius by M is exceptional and kind.
    ×1
  • I don't think I've ever left a maintenance review before, but Navin genuinely deserves one. He's helped me with a bunch
    ×1
  • Zion in the leasing office made my move from Chicago to Atlanta seamless. He is such a great help and super personable.
    ×1
  • The staff is incredibly supportive, responsive, and always quick to address any concerns, whether related to the apartme
    ×1
  • Chelsea, from the leasing office, has been the absolute best — from my first phone call to signing my lease. Chelsea has
    ×1
  • I have been living here since September 2022 and absolutely love this place the staff is amazing the front desk is amazi
    ×1
  • Risa Punch Truly Cares – A Huge Difference Maker! Since she took over as property manager, there’s been a noticeable dif
    ×1

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